Swain's Frequently Asked Questions

 

Holidays Closed: New Year’s Day, Easter Sunday, Fourth of July, Thanksgiving, Christmas Day

 

Payment Options: We accept cash, Visa, MasterCard, American Express, Discover and Debit cards. We do not accept checks.

 

College Discounts: At the beginning of each semester Swain's offers special discount coupons to specific local colleges and universities. Please contact us to check if your school is eligible for one of these special coupons. Please remember, Swain’s Storewide Sales often fall close to the opening week of many schools.

 

Gift Cards: Swain’s Gift Cards are available in any denomination over $10.00. Gift Cards may be purchased in the store or go to the Sale page to purchase online.

 

Special Orders: If we do not stock an item, we will be happy to special order it for you. We will quote you the cost of the item, any shipping charges that may apply and the estimated time it will take for the merchandise to arrive at Swain's. If you choose to place the order, we will require you to prepay for that item. Special order items are not returnable and are non-refundable.

 

Paper & Board Cutting: Swain’s does not provide a paper or board cutting service. However, we do provide for our customers' use, at no charge, a cutter suitable for board or paper. All merchandise you wish to cut must be purchased at Swain’s before using the cutter.

 

Return Policy: Cash register and credit card receipts are required for all exchanges or refunds. Merchandise must be returned in new condition within 60 days of date of purchase in it's original packaging, unopened and unused. The following products are non-returnable: Markers, Projectors, Easels, Books, Pantone Guides / Specifiers, and all discontinued, closeout or special order items.

 

Mailing List: Go to our Mailing List page to add your name to our mailing list and receive information about upcoming sales.

 

LONG STORY SHORT

 

Since 1949 when Stanley Swain opened the store, Swain's has been servicing artists in Glendale, Burbank  Pasadena, and Los Angeles with solid customer service for nearly 70  years. You will find the largest selection of brand name Artist Supplies in the San Gabriel and San Fernando Valleys. Whether you are a beginning artist, professional artist, or a college student. Swain's has what you need in a clean and comfortable shopping environment.

445 W. Colorado St.

Glendale, CA 91204

818.243.3129

 

HOURS:

Mon – Fri 10:00am – 7:00pm

Sat/Sun 10:00am – 6:00pm

©2018 Swain's Art Supply. All Rights Reserved.